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But more important than the number of years a warranty covers is the historical performance of the membrane a measure of the probability that you’ll ever need to file a claim and the people who stand behind it. More than 99% of all FiberTite roofing membranes ever installed are still protecting buildings. Our roof warranty commitments amount to far less than one-half of one percent of our annual sales a level, we’re told, that’s the lowest in the industry.
Does the roofing system have a product life history that is at least as long as the length of your warranty?
If not, ask the manufacturer to explain the basis for their warranted product life.
Is the warranty pro-rated and does it include exclusions such as ponding water, hail, oil and grease?
If so, be sure to factor the potential for future expenditures to repair or replace a failed roof into your buying decision.
Does the warranty include clear definitions for wind speed?
If not, this could be an area of contention in the event of a failure.
Are previous customers satisfied?
For roofing systems, customer satisfaction with regard to warranty claims is a critical piece of the buying equation. Request references and check them.
We welcome your close scrutiny of our credentials.
Seaman Corporation • 1000 Venture Boulevard • Wooster, Ohio 44691 • Phone 800-927-8578 • 330-262-1111 • Fax 330-263-6950